Shipping policy

Orders are generally fulfilled within 2-3 business days from Popculture (this does not include shipping time). 

We offer free ground shipping within the continental US via USPS or UPS for orders meeting minimum dollar values (see website for currently published minimum). Orders under the minimum for free shipping options can choose a paid shipping method via USPS or UPS.  If you encounter issues with your shipping order or product received, please contact us within 7 days for refund/replacement options!

We are at the mercy of national shipping carriers, so we appreciate your understanding of the challenges that will randomly occur with a shipment. If packages are damaged, email us a clear picture of the shipping box, shipping label, and damaged contents. orders@popculturekc.com

In-store pickup is available to choose during checkout at no cost. We also offer limited local delivery options (not via USPS/UPS)--please contact us for details and pricing.

Shipping limitations apply to our chocolates--they are available for seasonal shipping, September through May. We do not recommend shipping this item if the package will be exposed to temperatures over 85 degrees. Chocolate will start to melt at 86 degrees, turning this beautiful bag of popcorn into a literal hot mess in June, July, and August.